Product Development Technician

• Review and identify quality programs that exist in the Personal and Commercial lines markets and perform competitor analysis
• Develop manuals and forms for filing as required by state
• Regularly research applicable state laws, bulletins, and statutes to review and amend forms for legislative compliance
• Maintain professional relationships and communication with external vendors and legislators
• Maintain insurance rates and premium calculations
• Identify and fill product gaps and generate new ideas that grow market share
• Make filings using SERFF/IFile and shepherd through process
• Work with management and actuaries on interrogatories and assist with rate filings
• Work closely with teams to deliver with quick time-to-market
• Drive product launches by working with marketing team, executives, underwriting, and customer service team members
• Participates in business process management efforts to collect and analyze metrics and continually improve processes
• Participates in root cause analysis to recommend product or service enhancements or other appropriate actions to improve productivity for both the business units and third-party software vendors
• Complete ad hoc analytical projects as assigned which may include statistical reporting or agency management requests
• Other tasks and projects as assigned

• Minimum of 2 years’ experience in the Insurance Industry
• Proficient knowledge of property and casualty insurance required
• Previous experience working with state Departments of Insurance strongly preferred
• Proficiency in program development and product filing in multiples states for both Personal and Commercial Lines
• Previous underwriting experience strongly preferred
• Excellent written and verbal communication, detailed analytical skills, facilitation, and negotiation skills
• Strong problem-solving skills, data & business process modeling, and ability to work effectively with cross-functional teams
• Minimum 50 WPM typing speed
• Strong knowledge of Microsoft Word and Adobe Acrobat
• Strong system organizational skills

• Ability to clearly communicate verbally and in writing
• Ability to think critically, observe data, draw conclusions, and assess risk using various computer systems
• Ability to perform mathematical calculations
• Ability to type a minimum of 50 WPM
• Ability to generate and effectively communicate new ideas and products
• Ability to maintain organizational file structures

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to type, grasp, handle, and feel, and reach with hands and arms
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines

We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:

• Market competitive wages
• Prof. Development and Educational Assistance Programs
• Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
• 15 Paid Time-Off Days
• 3 Discretionary Days
• 5 Parental Leave Days
• 5 Jury Duty Days
• 5 Bereavement Days
• 8 Company Paid Holidays
• Health Insurance
• Dental Insurance
• Vison Insurance
• Short and Long Term Disability Insurance (company paid premium)
• Flexible Spending Accounts with Company Contribution
• Health Savings Accounts with Company Contribution
• Employee Life and AD&D Insurance
• Dependent Life and AD&D Insurance
• Company paid AAA Membership
• Company paid Identity Theft Protection
• Other Ancillary Insurance Benefit Programs
• And more…